Shipping Policy

At Attitude Living, we are committed to ensuring your orders arrive safely and promptly. This Shipping Policy outlines the details of how we process, ship, and deliver your purchases. Please read the information below to understand our shipping process and options.

Order Processing

• Processing Time: Once your order is placed, please allow up to 2-3 business days for us to process and prepare it for shipment. Orders are processed on weekdays, Monday through Friday, excluding holidays.
• Order Confirmation: You will receive an order confirmation email once your purchase is complete. Once your order is shipped, you will receive a shipping confirmation email with a tracking number.

Shipping Methods & Delivery Times

We offer the following shipping options within the United States:

1. Standard Shipping:
   • Delivery Time: 5-7 business days.
   • Cost: Varies based on location and order size. Shipping costs will be calculated at checkout.
   • Service: Delivered by a standard carrier (USPS, UPS, or FedEx).
2. Expedited Shipping:
   • Delivery Time: 2-3 business days.
   • Cost: A higher shipping fee will apply based on the weight and size of the order.
   • Service: Delivered by a faster carrier (FedEx or UPS).
3. Free Shipping:
   • Eligibility: Free standard shipping is available for orders over $50 within the United States.
   • Service: Free shipping will be delivered via our standard carrier.

Shipping Costs

Shipping costs depend on the size, weight, and destination of your order. The total shipping cost will be calculated and displayed at checkout before you complete your purchase.

Shipping Restrictions

• Domestic Shipping: We currently only ship to addresses within the United States.
• P.O. Boxes & APO/FPO Addresses: Orders to P.O. Boxes or APO/FPO addresses may experience longer delivery times.
• International Shipping: At this time, we do not offer international shipping, but we are working to expand this service in the near future. Stay tuned for updates!

Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment through the carrier’s website (USPS, UPS, FedEx). If you experience any issues with tracking, please reach out to our customer service team at info@attitudeliving.store.

Missing or Lost Shipments

• Missing Shipments: If your tracking number shows that the package was delivered but you haven’t received it, please check with your neighbors or contact the shipping carrier directly. If the issue persists, please contact us at info@attitudeliving.store for assistance.
• Lost Shipments: If your shipment has been lost in transit, please contact us immediately. We will work with the carrier to resolve the issue and may send a replacement or issue a refund depending on the situation.

Damaged Items

If your package is damaged during shipping, please take photos of the damage and contact us within 7 days of receiving your order. We will assist you in processing a claim and offer a replacement or refund as necessary.

Order Issues & Changes

Once an order is placed, we begin processing it quickly. If you need to make any changes to your order (e.g., change the shipping address, update products), please contact us within 24 hours. We cannot guarantee changes after this time, but we will do our best to accommodate your request.

Shipping Delays

While we strive to process and ship your order as quickly as possible, please note that shipping carriers may experience delays due to weather, high demand, or unforeseen circumstances. We recommend ordering in advance during peak seasons (e.g., holidays) to ensure timely delivery.

Contact Information

If you have any questions about shipping or need assistance with tracking, please contact our customer service team at:

• Email: info@attitudeliving.store
• Phone: +1 (713) 549-8411

At Attitude Living, we aim to provide you with a smooth shopping experience from start to finish. Thank you for choosing us for your beauty needs!